Austrian Airlines delay compensation
Austrian (Lufthansa Group) Vienna hub departures are EU261 territory for most European and long-haul routes.
Tips for Austrian Airlines claims
- Vienna connections on single PNR: measure delay at final arrival.
- Star Alliance rebooking does not replace cash compensation rights.
- Austrian’s complaint portal accepts English and German submissions.
Compensation amounts
On qualifying routes, fixed compensation is typically €250 (short haul), €400 (medium), or €600 (long haul) per passenger when arrival delay is 3+ hours and extraordinary circumstances do not apply. Estimate yours with the calculator or read how to claim.
Related situations
Missed connections, cancellations, denied boarding, and extraordinary circumstances - see our scenario guides.
Claim Austrian Airlines delay compensation
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